Fulfillment Policy for Shelsealuxe Beauty! 

 

Welcome to www.shelsealuxe.com. Your satisfaction is our priority. Please read our fulfillment policy carefully to understand how we handle refunds. By placing an order on our website, you agree to the terms outlined below.

 

Order Fulfillment

 Processing Time: Orders are processed within 3 business days of purchase, excluding weekends and public holidays. You will receive a confirmation email with tracking information once your order is shipped.

 Delivery Time: Delivery times may vary depending on your location. Estimated delivery timeframes are provided at checkout.

 Refund Policy

We want you to love your purchase! However, if you are not satisfied with your order, we are here to help.

 

Eligibility for Refunds

 Returns:

 Unopened and unused items can be returned within 15 days of delivery for a refund or exchange.

 The product must be in its original packaging, sealed, and in resaleable condition.

 Damaged or Defective Items:

 If your order arrives damaged or defective, please contact us within 15 days of delivery with a description and photos of the issue. We will arrange for a replacement or refund at no additional cost.

 Non-Refundable Items:

Due to the nature of our products, we cannot accept returns or provide refunds for:

 Opened or used items.

 Clearance or sale items.

 Gift cards.

 

Refund Process

 To initiate a refund, email us at [insert email address] with your order number and details of the issue.

 Once your return is approved, we will provide instructions for shipping the item back to us.

 Refunds will be processed to your original payment method within 3 days of receiving the returned item.

 Please note: Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item is defective or the return is due to our error.

Contact Us

 

For questions about our policies or assistance with your order, feel free to reach out:

 Email: shelseafit@gmail.com

 Phone: 4692943419

 Customer Support Hours:10am-8pm PST

 

We are committed to providing a smooth shopping experience and appreciate your trust in www.shelsealuxe.com. Thank you for choosing us for your beauty needs!